If we have checked the dipswitches, and there is still no video then we should now check the LVDS connections. As if you are unable to resolve the issue yourself then we will require them for further troubleshooting. When troubleshooting, it may help to take photos of the dipswitch settings. Remember UP is OFF and DOWN is ON, We have seen many instances of the switches being set upside down which can actually damage the device. You need to unpair and 'forget' your factory Bluetooth from your phones Bluetooth device list to ensure that the audio is routed to the retrofit. Once your system is set up like this, you can switch over to the retrofit menu by holding down the return button.Įnsure that your phone is connected to 'Autokit' Bluetooth and NOTHING else at all is connected. Note the media interface is selected and USB-AUX and AUDIO appear. When the USB-AUX converter is connected and selected properly, then this is what you will see on the screen. Make sure it is connected to the USB port in the center console (Original car USB port)Īlso ensure the Aux line connecting to the converter feeds from the AUX OUT plug on the retrofit harness, it can be possible to connect to the other aux plug by mistake. If using the included USB-AUX converter then it will appear in the Mercedes menu as an available Media interface. Make sure your Mercedes OEM system is set to AUX or Media Interface before entering the retrofit menu.
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